SHIPPING & RETURNS
Leshem'S Jewelry is proud to offer free international shipping for all orders above 500 us$. Every order that you make will be shipped to your address fully insured. We ship from our office in the Israeli diamonds exchanges. shipping may take 10 to 14 business days from completing your order.
Please note that international customers are responsible for any levies or charges from their country such as duties, VAT, taxes or surcharges. Be sure to check with local authorities before placing your order to confirm duties and taxes.
For Your Protection
We use FedEx services for the safest and fastest delivery of your high value packages. We require that all deliveries be made to a physical home address or business and we do not allow delivery to PO Box addresses. We also require that an adult sign for the package.
14-Day Money Back Guarantee
We instill a 14-Day Money Back Guarantee to provide you with time to make sure that your purchased item is to your satisfaction. If it is not to your complete satisfaction, we will gladly provide you with a full refund or exchange.
Refunds and Exchanges
Please make sure that your purchased item is in the same condition as you received it or we may be unable to issue a refund or an exchange.
To issue a return or exchange, please follow the steps below:
Contact our Customer Service at:
Inform the representative that you wish to refund or exchange your order.
Enclose item and receipt or proof of purchase in fully insured FedEx package and simply mail it to the address that will be provided to you by our representative.
We will inform you when the package arrives with the personal information you provided.
All refunds and exchanges will be processed within up to four weeks from the date we receive it, items will be inspected by our professionals and when making sure everything is as required the refund will be made, in the form of the original purchase method.